Shipping policy
SHIPPING & DELIVERY
At ORVANO, we aim to make every delivery simple, reliable, and transparent. We ship to the United Kingdom, United States, Canada, and selected international destinations.
ORDER PROCESSING
Orders are typically processed within 1–3 business days.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.
Processing times are separate from the estimated delivery times shown below.
UNITED KINGDOM · UNITED STATES · CANADA
| Delivery Option | Estimated Delivery | Price |
|---|---|---|
| Essential Delivery | 7–12 business days | FREE |
| Standard Delivery | 5–8 business days | US$4.99 |
| Priority Delivery | 3–6 business days | US$9.99 |
| Express Delivery | 2–4 business days | US$14.99 |
INTERNATIONAL
| Delivery Option | Estimated Delivery | Price |
| Essential Delivery | 10–20 business days | FREE |
| Standard Delivery | 8–15 business days | US$6.99 |
| Priority Delivery | 6–12 business days | US$11.99 |
| Express Delivery | 4–8 business days | US$19.99 |
Free Essential Delivery is available on all orders with no minimum purchase required.
TRACKING YOUR ORDER
Once your order has been dispatched, tracking details will be sent to the email address provided at checkout.
Please allow some time for tracking information to become active after receiving your shipping confirmation.
DELIVERY ESTIMATES
Delivery times are estimates and begin from the date your order is dispatched.
Delivery may occasionally take longer due to customs processing, carrier delays, severe weather, public holidays, high-volume periods, or other circumstances outside our reasonable control.
INTERNATIONAL ORDERS
International shipments may be subject to customs procedures, import duties, taxes, or other charges imposed by the destination country.
Where applicable, these charges are determined by local authorities and are the responsibility of the recipient unless otherwise stated at checkout.
MULTIPLE SHIPMENTS
To help deliver your order as efficiently as possible, items within the same order may occasionally be dispatched separately.
If your order is divided into multiple shipments, you may receive separate tracking information for each package.
DELIVERY ISSUES
If your order has not arrived within the estimated delivery window, or you experience an issue with your shipment, please contact our Customer Care team.
Email: orvano.co@outlook.com
Phone: +44 7520 689 456
Please include your order number and the email address used to place your order so we can assist you as quickly as possible.