Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by ORVANO. Throughout the site, the terms “we,” “us,” and “our” refer to ORVANO.
ORVANO offers this website, including all information, products, features, tools, and services available through it, conditioned upon your acceptance of the terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing from us, you engage in our “Services” and agree to be bound by these Terms of Service (“Terms”), together with any additional terms and policies referenced herein or made available by hyperlink.
Please read these Terms carefully before accessing or using our Services. If you do not agree to these Terms, you should not access or use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.
You are responsible for maintaining the confidentiality of your account credentials and for all activity carried out through your account.
Information you provide to us must be accurate, current, and complete.
We reserve the right to refuse service, suspend accounts, or cancel orders where reasonably necessary, subject to applicable law.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to display and describe our products as accurately as possible.
Colours, textures, proportions, and other visual details may vary slightly depending on your device, screen settings, lighting, and manufacturing variations.
Products and collections may be modified, discontinued, or made unavailable without prior notice.
All purchases are subject to availability.
SECTION 3 – ORDERS
Submitting an order constitutes an offer to purchase the selected products.
We reserve the right to accept, decline, limit, or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing errors, stock availability issues, or incorrect product information.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
SECTION 4 – PRICES AND BILLING
Prices displayed on our website are shown in the currency applicable to your selected market where supported.
You agree to provide current, complete, and accurate billing and payment information for all purchases.
Prices, promotions, and availability may change without prior notice, subject to applicable law.
Any applicable shipping charges, taxes, duties, or other charges will be disclosed where required.
SECTION 5 – SHIPPING AND DELIVERY
Orders are generally processed within 1–3 business days.
Estimated delivery times vary according to destination and the delivery option selected at checkout.
Delivery dates are estimates and may be affected by customs procedures, carrier disruptions, severe weather, public holidays, high-volume periods, or other circumstances outside our reasonable control.
Further information is available in our Shipping & Delivery policy.
SECTION 6 – INTELLECTUAL PROPERTY
Unless otherwise stated, all content available through our Services, including the ORVANO name, branding, graphics, photographs, text, designs, layouts, and other materials, is owned by or licensed to ORVANO.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior authorization, except where permitted by applicable law.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor, control, or manage.
Such tools are provided on an “as available” basis, subject to applicable law.
Your use of optional third-party tools is at your discretion and may also be subject to the relevant third party’s terms.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to websites or services operated by third parties.
We are not responsible for third-party websites, their content, products, services, availability, or privacy practices.
You should review the applicable terms and policies before engaging with third-party services.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our online store is hosted and supported by Shopify, which provides the ecommerce infrastructure that enables us to offer our products and Services.
However, purchases made through our store are transactions between you and ORVANO. Shopify is not the seller of our products and is not responsible for fulfilling orders, processing returns on our behalf, or providing our products.
Your interaction with certain Shopify-powered features may also be subject to Shopify’s applicable terms and privacy practices.
SECTION 10 – PRIVACY POLICY
Your submission and processing of personal information through our Services is governed by our Privacy Policy.
Please review our Privacy Policy for information about how personal information is collected, used, disclosed, and protected.
SECTION 11 – FEEDBACK
If you submit reviews, suggestions, ideas, comments, or other feedback to us, you grant us permission to use that feedback for legitimate business purposes in accordance with applicable law.
You must not submit content that is unlawful, abusive, misleading, defamatory, or infringes the rights of another person.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, delivery charges, or other information.
We reserve the right to correct such errors and update information or cancel affected orders where permitted by applicable law.
SECTION 13 – PROHIBITED USES
You may not use our website or Services:
- For unlawful or fraudulent purposes.
- To violate applicable laws or regulations.
- To infringe intellectual property or other legal rights.
- To transmit malicious code or harmful technologies.
- To interfere with the security or operation of our Services.
- To collect personal information unlawfully.
- To impersonate another person or misrepresent your identity.
- To engage in abusive, deceptive, or harmful conduct.
We may restrict access to our Services where these requirements are violated.
SECTION 14 – AGENTS
Nothing in these Terms creates a partnership, joint venture, employment, franchise, or agency relationship between you and ORVANO.
Neither party has authority to bind the other except where expressly agreed in writing.
SECTION 15 – TERMINATION
These Terms remain effective unless terminated by you or us.
You may stop using our Services at any time.
We may suspend or terminate access where you materially breach these Terms, misuse our Services, or where suspension is otherwise reasonably necessary and permitted by law.
Any obligations or liabilities that arose before termination will survive where appropriate.
SECTION 16 – DISCLAIMER OF WARRANTIES
We aim to provide accurate, reliable, and accessible Services but cannot guarantee that access will always be uninterrupted, secure, or error-free.
To the fullest extent permitted by applicable law, our Services are provided on an “as available” basis.
Nothing in these Terms affects warranties, guarantees, or consumer rights that cannot legally be excluded.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, ORVANO will not be responsible for indirect, incidental, or consequential losses arising from use of our Services where such liability may legally be limited.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including any mandatory consumer rights available to you.
SECTION 18 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold ORVANO harmless from claims, losses, liabilities, and reasonable expenses resulting from your unlawful use of the Services or material violation of these Terms.
SECTION 19 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.
The remaining provisions will continue in full force and effect.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any provision of these Terms does not constitute a waiver of that provision or any other right.
These Terms, together with the policies and notices referenced herein, constitute the agreement between you and ORVANO concerning your use of the Services, subject to any rights that cannot be excluded under applicable law.
SECTION 21 – ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
We may assign or transfer our rights and obligations where permitted by applicable law, including as part of a business restructuring, merger, acquisition, or transfer of assets.
SECTION 22 – GOVERNING LAW
These Terms and any separate agreements through which we provide Services will be governed by the laws applicable to ORVANO’s business operations, without limiting any mandatory consumer protections or rights available to you under the laws of your country of residence.
SECTION 23 – HEADINGS
The headings used in these Terms are included for convenience only and will not limit or otherwise affect their interpretation.
SECTION 24 – CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right to update, modify, or replace portions of these Terms by publishing an updated version on our website.
Where required by applicable law, we will provide notice of material changes.
Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.
SECTION 25 – CONTACT INFORMATION
Questions regarding these Terms of Service may be directed to:
ORVANO
13 Denmark Street
Oxford, OX4 1QS
United Kingdom
Email: orvano.co@outlook.com
Phone: +44 7520 689 456
Website: orvano.co
Business registration and VAT information, where applicable, will be provided as required by law.